EU Delivery Costs
EU Taxes and Duty Paid
As England has left the European Union, EU countries are now charging tax and duty on your purchases on entry into your country from items you buy from England. Our Euro price on the website includes all taxes and duty so there are no extra costs to pay when your order a designer kaftan or stunning silk holiday dress from Lindsey Brown.
When shopping, select your country and currency to see the correct local price as the website will convert the price. At the checkout you will see the price including duty and taxes. If you have any queries regarding your order please contact our customer service team.
Please refer to our full list of where we ship to and our delivery process.
Delivery costs. At the checkout when you enter your country, you will choose the options for delivery.
Delivery times. These vary for each country. Please see the full list below of delivery times below and costs.
Returns. We accept returns for full refunds. Please see the returns section at the bottom of this page.
Currency. Our multi currency feature on the website enables you to shop in €URO. The currency feature is on the top bar of the website, ensure you select €URO from the drop down menu when shopping from the United States to convert our prices into €URO.
Tax and duty paid. DDP duty and tax paid means the cost of any EU taxes and duty are included in the goods price. DDP will be declared to customs on your behalf.
- You will receive a notification email to confirm we are working on your order.
- A second email, from our personal shoppers will confirm we have shipped your order and also your DHL tracking number.
- Please note we are unable to ship single orders of a face mask or hair scrunchie to EU as the cost of shipping is too high.
Our Shipping Costs to European countries have increased due to courrier increases and fuel cost increases.
AUSTRIA
DHL EEXPRESS 1-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
BELGIUM
EXPRESS DHL 1-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
CROATIA
DHL EXPRESS 2-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
CYPRUS
DHL EXPRESS 3-6 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
DENMARK
DHL EXPRESS 1-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
ESTONIA
DHL EXPRESS 3-5 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
FINLAND
DHL EXPRESS 1-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
FRANCE
DHL EXPRESS 1-3 DAYS | DAYS DUTY & TAXES PAID | £40 approx €46
GERMANY
DHL Express 1-2 days | duty and taxes paid | £40 approx €46
GREECE
DHL Express 2-3 days | duty and taxes paid | £40 approx €46
HUNGARY
DHL Express 3-5 days | duty and taxes paid | £40 approx €46
ICELAND
DHL Express 3-5 days | duty and taxes paid | £40 approx €46
IRELAND
DHL Express 3-5 days | duty and taxes paid | £40 approx €46
ITALY
Express DHL | duty and taxes paid | 1-3 days | £40 approx €46
LATVIA
DHL EXPRESS 3-5 | DAYS DUTY & TAXES PAID | £40 approx €46
LITHUANIA
DHL EXPRESS 2-3 | DAYS DUTY & TAXES PAID | £40 approx €46
LUXEMBOURG
EXPRESS DHL | DUTY & TAX PAID | 1-3 DAYS | £40 approx €46
MALTA
DHL EXPRESS 2-3 | DAYS DUTY & TAXES PAID | £40 approx €46
NETHERLANDS
EXPRESS DHL | DUTY & TAX PAID | 1-3 DAYS | £40 approx €46
PORTUGAL
DHL EXPRESS 1-3 | DAYS DUTY & TAXES PAID | £40 approx €46
POLAND
DHL EXPRESS 2-3 | DAYS DUTY & TAXES PAID | £40 approx €46
SLOVENIA
DHL EXPRESS 2-3 | DAYS DUTY & TAXES PAID | £40 approx €46
SPAIN
DHL EXPRESS 1-3 DAYS | DUTY & TAX PAID | £40 approx €46
SWEDEN
DHL EXPRESS 1-3 | DAYS DUTY & TAXES PAID | £40 approx €46
RETURNS POLICY: Please ensure you return goods in their original condition and following the steps below and notify us within 14 days of receiving your order that you need to return it. As soon as we have received your package you will receive an email to let you know we are processing your return. Garments have to be checked, steamed and repacked and refunds are processed within seven working days.
You can return your item in several ways, post back to us using standard postal service or a courier of your choice. Our office is open for deliveries Monday to Saturday to receive parcels.
We accept returns for a full refund if orders are received within our 28 days time frame, which allows extra time for International post to the UK and shipped as a return of goods * please see info below regarding declaring a return.
HOW TO RETURN AN ITEM:
A PRINTED ADDRESS LABEL is attached on the reverse of this page, please add this to your parcel as this also contains your order number, so that we can allocate your return efficiently.
PLEASE DO NOT REMOVE GARMENT TAGS, please return items as new, unworn and with tags attached.
PLEASE COMPLETE the section on the back of this returns form and enclose with your return.
PLEASE RETURN GARMENTS WITHIN THEIR CLEAR BAG to protect the garment and enclose within any clean protective outer packaging. We will recycle all used opened bags.
PLEASE NOTIFY US WITHIN 14 DAYS OF DELIVERY if you need to return your order for a refund or if you would like to exchange for another size or style.
RETURN YOUR ITEM USING YOUR STANDARD POSTAL SERVICE:
Ensure you tick all boxes declaring this is a RETURN of GOODS and tell the mail office this is a return.
Ensure you give the correct value. The value must match your order you paid.
We have looked at €uro postal charges
- First Class Package International Service if your return is under €400 shipping is approx. €10
- Priority International Mail if your return is over €400, the shipping is approx. €30
- Time from Europe to arrive in UK is 8-20 days depending on the service you use.
- HS Customs code for your item and Country of Origin have been included with your order.
IF YOU FAIL TO DECLARE IT’S A RETURN OF GOODS
- Your parcel could he held by UK Customs until we pay the taxes, which can cause a delay.
- On top of tax charges, we will be charged a Royal Mail admin fee of €15 and €5 posting and submitting forms to UK Custom to claim back the tax and duty. The €20 will be deducted from your refund.
- Once we have your goods, we will follow our returns policy and refund you within 7 working days.
- We will claim the incorrect duty back from UK Customs.
HOW TO CONTACT US
PERSONAL SHOPPING TEAM orders@lindseybrown.com
WHATSAPP MESSAGE 24/7 +44 (0)7501 959141
PHONE UK MONDAY to FRIDAY PLEASE CALL +44 (0)116 2414627