Shipping policy

UNITED KINGDOM DELIVERY

We use Royal Mail & DHL for all UK Orders. Standard delivery is free for orders over £100.

If you would like a Next Day or a Designated Day delivery, please select Next Day service at the checkout.

Please place any Next Day orders before 12noon. Any orders placed after 12 noon will be shipped the next working day. Click here to return to the Shopping pages of our Designer Beach Cover Ups 

Orders placed on Saturday & Sunday will be shipped on Monday for Tuesday delivery.

 

ORDERS OVER  £100 | STANDARD TRACKED DELIVERY 2-4 DAYS | Delivery Monday to Sunday FREE 

ORDERS UNDER  £100 | STANDARD TRACKED DELIVERY 2-4 DAYS | Delivery Monday to Sunday £3.99

NEXT DAY by 1pm | SIGNED FOR DELIVERY MONDAY to SATURDAY | Place Order by 12 noon £6.99

EXPRESS NEXT DAY by 9am | SIGNED FOR DELIVERY MONDAY to SATURDAY | Place Order by 12noon £19.99

 

HOW TO TRACK MY PARCEL: We allocate tracking numbers also called waybill numbers to each order as soon as its packed and shipped which we email to you. Once your order is collected by DHL or Royal Mail, the tracking number and waybill will be scanned so please be patient as your parcel will show an update daily once it has been collected and scanned end of day at the DHL and Royal Mail depots.

  • You will receive a notification email to confirm we are working on your order.
  • A second email, from our personal shoppers will confirm we have shipped your order and also your Royal Mail or DHL tracking number.

 

USA DELIVERY DUTIES & TAXES PAID 

Taxes and Duty paid delivery to the USA when shopping with Lindsey Brown. We ship with DHL Express and your Lindsey Brown designer kaftans will be on your doorstep in no time. Our delivery to Florida is 2 working days for example. 

DHL EXPRESS 2-3 DAYS DHL | DUTY & TAX PAID | $35 Shipping

Express 3-7 DAYS | DUTY TAX PAID | Orders over $130 Free Shipping 

Express 3-7 DAYS | DUTY TAX PAID | Orders under $130 Shipping $30

We ship with DHL Duty and Taxes paid and your Lindsey Brown designer kaftans will be on your doorstep in no time. Our DHL express delivery to Miami is two working days for example. Please click to read more about USA Shipping times

Shop in USD$ Our multi currency feature on the website enables you to shop in USD$ The Currency feature is on the top bar of the website, ensure you select USD$ from the drop down menu when shopping from the United States to convert our prices into USD$

We deliver to the USA Duty & Tax paid Please select USA as your location and state at the checkout. DDP Duty and Tax paid means the taxes are included in the price of the goods.

Our Order Process:

  • Orders placed after 12:00 noon EST time will be processed the following working day.
  • You will receive a notification email to confirm we are working on your order.
  • A second email from our Personal Shopping team will confirm your DHL tracking number.
  • Please note we are unable to ship single orders of a face mask or hair scrunchie to USA as the cost of shipping is too high.

 

You Can Choose a Delivery Date to Suit You: You can customise your delivery as a guest on the DHL website which enables you to

  • Choose your Delivery Date when you will be home.
  • Authorise a signature release.
  • Leave your order with a neighbor, your apartment porter or a security guard.
  • Collect from your local DHL service hub if more suitable for you.
  • Hold your parcel at DHL with Vacation hold for up to 30 days from order date.
  • We are unable to deliver to PO Boxes and Forwarding Addresses.
  • If you collect from DHL you will need 2 forms of ID: photo ID & your DHL email
  • Ensure to keep your tracking number which DHL call the waybill handy.

 

DHL will deliver your order Monday to Friday and between 8am - 8pm:

  • On some occasions at their discretion, they may deliver on a Saturday morning however we cannot specify a Saturday delivery.
  • Only the recipient can update their delivery preferences or delivery date, it is easy to do so on the DHL website.
  • The Lindsey Brown team cannot change the delivery date for you.
  • If you choose to arrange delivery without a signature, you accept all responsibility for any loss or damage. Lindsey Brown is not responsible for any loss or damage.


 

EU DELIVERY DUTIES & TAXES PAID As England has left the European Union, EU countries are now charging tax and duty on your purchases on entry into your country from items you buy from England. Our Euro price on the website includes all taxes and duty so there are no extra costs to pay.

When shopping, select your Country and Currency to see the correct local price as the website will convert the price. At the checkout you will see the price including Duty & Taxes. If you have any queries regarding your order please contact our customer service team.

Please refer to our full list of where we ship to and our delivery process.

DELIVERY TIMES | These vary for each country. Please see the full list below of delivery times below and costs.

CURRENCY | Our multi currency feature on the website enables you to shop in €URO. The Currency feature is on the top bar of the website, ensure you select €URO from the drop down menu when shopping from the United States to convert our prices into €URO.

TAX & DUTY PAID | DDP Duty and Tax paid means the cost of any EU taxes and duty are included in the goods price. DDP will be declared to customs on your behalf. 

  • You will receive a notification email to confirm we are working on your order.
  • A second email, from our personal shoppers will confirm we have shipped your order and also your DHL tracking number.

 

COUNTRIES WE DELIVER TO | The full list of where we ship to can be found below with shipping times. The delivery times may also vary around public holidays. 

AT THE CHECKOUT | If your country is not shown we are unable to ship here due to travel or shipping restrictions.  If you have any queries please contact our customer service personal shoppers who will be happy to help you.

DUTY & TAXES PAID | Lindsey Brown resort wear  ships DDP which means Duty and Taxes Paid. The price you see on the website includes Duty and taxes for your country.

CURRENCY | When shopping, select your Country and Currency to see the correct local price as the website will convert the price. At the checkout you will see the price including Duty & Taxes. If you have any queries regarding your order please contact our customer service team.

 

Click here to see ALL WORLDWIDE COUNTRIES WE SHIP TO & DELIVERY TIMES

HOW TO CONTACT US

Email the Personal Shopping team  orders@lindseybrown.com

WhatsApp Message  +44 (0)7501 959141 

SMS Text Message  +44 (0)7501 959141 

Office Phone  +44 (0)116 2414627 

Online Chat: use the live Chat option on the screen